Terms & Conditions

Contract of Hire

The hiring contract shall be between Clients and the Owners of the property. They shall be deemed to be made subject to these Conditions of Hire.
The contract of Hire is not effective until the client receives a written confirmation of booking.

General

No more than 4 people are permitted to stay at the apartment during the rental period.
One member of the party must be aged 21 years or over.
The person filling out the booking form and paying the initial down payment must be a member of the party occupying the apartment.

The apartment will be available from 16:00pm on the day of arrival and must be vacated by 11.00am on the day of departure. (These timings can be changed on agreement.)

No smoking is allowed inside the apartment and pets are not permitted in the apartment

Keys are provided by the management team at the agreed arrival date and time.

Initial Down Payment

Bookings will be confirmed upon receipt of the required deposit payment of £100 and the signed booking form.
However, if the booking is made within two months of the holiday commencement date the full amount of rental and security deposit will be required on booking.

Security Deposit

A refundable deposit of £100.00 is required, to be paid eight weeks prior to rental date.
This is to be held as security against return of keys, inventory damage, excess cleaning costs, , etc.
This deposit will be returned to the client within two weeks, subject to a satisfactory inspection by the management team

Balance Payment

The balance of hire will be due eight weeks before the holiday commencement date.
The owner reserves the right to cancel a holiday where full payment has not been received eight weeks prior to the holiday commencement date.
Bookings made within eight weeks of departure require FULL pre-payment.

Confirmation of Booking

Once a confirmation has been issued the hirer is responsible for the total price of the property rental as shown on the confirmation.
Signing of the booking form constitutes acceptance of these terms and conditions by the client.

Cancellations Should you have to cancel the booking please contact the owner immediately by phone followed by written or email confirmation.
If this occurs the owner reserves the right to retain rental payments as follows:

6/8 weeks notice - 25% of the total rental charge
4/6 weeks notice - 50% of the total rental charge
Less than 4 weeks notice - 75% of the total rental charge

If the security deposit has already been paid, this will be refunded back to you.
In the event that we are forced to cancel your booking due to events outside our control, we reserve the right to cancel the booking at any time and will only be liable to refund monies already paid by you.

Provided the owner receives written notice of cancellation not less than eight weeks before the holiday commencement date, the hirers will not be required to pay the full balance, the amount of the deposit however, will be forfeit.

Liability

The property owners cannot accept any liability whatsoever for any injury sustained by clients or any other visitors to the home or swimming pool or for any loss for damage, howsoever caused, to any property brought to the premises.
All information concerning the properties is checked to ensure the accuracy of descriptions.
However, the owners are not always able to control all of the components of the facility and it is possible that an advertised facility may be withdrawn or changed due to circumstances beyond our control and for which we cannot accept liability.
It is expressly agreed upon that the clients will hold harmless the owners for any accident, injury or distress, financial claim or claims of any sort, that may result from any such accident, injury or distress by the tenant or any other person however so caused or incurred.

Client Responsibilities

The client is responsible for the property, and is expected to take all responsible care of it.
All equipment, utensils etc. must be left clean and tidy at the end of the rental period.
A charge may be incurred should excessive cleaning be required after your departure. This may be deducted from the security deposit.

Safety

Please observe the safety rules listed in the information book and on safety signs provided at the apartment and please be aware of the hazard of wet feet and marble floors.
Ensure that the apartment is locked when leaving unoccupied at any time.

Damage

All damages and breakages are the responsibility of the client, and their costs shall be refundable on demand.
Where the amount concerned is less than £100 it may be deducted from the security deposit.

Amendments

If after booking you decide to alter any details, we will do our utmost to make the requested change provided that we are informed at least eight weeks prior to arrival.
Alterations requested within 8 weeks of arrival may have to be treated as a cancellation.

Changes or Cancellation by Owners

Whenever possible all changes will be advised to you without delay. Should circumstances beyond our control require us to cancel a booking we will, where possible make alternative arrangements. Should these prove unacceptable, and once instructions have been received in writing from you, you will receive a refund of all monies paid, to the owners, with respect to the hire of the apartment.

Force Majeure

We accept no responsibility for and shall not be liable in respect of loss or damage or changes caused by force majeure events (e.g. strikes, fire, flood, closure of airports, civil unrest, pandemics, weather conditions, Government measures) or any other event beyond our control.

Insurance

The client is strongly advised to take out adequate insurance cover. NEVER TRAVEL WITHOUT INSURANCE.
We are not responsible for any deaths, injuries, illness or loss or damage to property including motor vehicles or to that of any guest however caused.
It is advised that insurance covers disruption or shortening of the rental period due to emergencies.

Conditions of Carriage

These booking conditions are subject to the conditions of carriage of your road, rail, airlines or sea carrier when you travel with them to or from your holiday destination and these contain certain conditions which limit or exclude liability.

Local Management Details

The Management looking after the apartment are Dennis and Jenny Morgan., a local family, and their contact details are: email; dmorgan771@gmail.com, mobile: 0034 625903880, landline: 0034 966189550

Marilyn & Shaun can be reached on:

Tel: +44 (0) 1789 268479

Email: mshaun.mcdermott@ntlworld.com

Address:

25 Fordham Avenue,

Stratford upon Avon,

Warks,

CV37 6XD,

UK

Our local management team is available 24 hours; 7 days per week for any serious problems you may have during your stay.

Reasonable access to the apartment must be granted to the owners or Management Company to carry out any essential maintenance during your stay.
In addition, contractors to carry out maintenance or repairs the apartment, may visit the property during your visit.

We trust you have a wonderful stay!